Responsible Gambling at Qbet Casino

At Qbet Casino, we want every player to enjoy the platform as a form of entertainment, within limits that feel comfortable and sustainable. For most people, online gambling is exactly that: a recreational activity they engage with on their own terms. We recognise, however, that a small number of players can develop habits that cause harm to themselves or those around them.

That is why we provide a full set of self-management tools, available directly through your account settings at any time. We also want to make it easy to recognise the early signs of problematic gambling and to access professional help when it is needed. If you have any questions about the tools on this page or need immediate assistance, our support team is available 24 hours a day, 7 days a week via live chat.

All of the tools below are accessible from your account settings without needing to contact support. Limits you set take effect immediately. Any request to increase an existing limit is subject to a cooling-off period to prevent impulsive decisions during a session.

Gambling becomes problematic when it stops being a leisure activity and starts interfering with your finances, relationships, work or mental health. The transition is often gradual, which makes it important to check in on your own behaviour regularly. Qbet provides a self-assessment test through your account page, but the warning signs below can serve as a useful first check at any time.

Warning signs to watch for

• You are spending more money on gambling than you can comfortably afford to lose.
• You chase losses by playing longer or raising your stakes after a losing session.
• Gambling is affecting your sleep, work, relationships or general wellbeing.
• You are borrowing money, selling belongings or using funds set aside for essentials in order to gamble.
• You feel restless, irritable or anxious when you are unable to play.
• You are hiding your gambling activity from family members or close friends.
• Thoughts about gambling occupy a significant amount of your mental energy when you are not playing.

If two or more of these points describe your current situation, we encourage you to use the self-exclusion tool or to reach out to one of the professional organisations listed below. Acknowledging the issue is the hardest step: everything after that becomes easier with the right support.

Several organisations in the Netherlands offer free, confidential support for players experiencing gambling-related difficulties, as well as guidance for family members and friends who are concerned about someone they care about. You do not need a referral to contact any of them.

The Kansspelautoriteit (KSA) is the Dutch gambling regulator. Their website provides information on player rights, safer gambling guidance and how to file a complaint about an operator. For direct personal support, Jellinek and Agog are both accessible by phone and offer counselling in Dutch. Jellinek in particular provides structured treatment programmes for gambling addiction alongside its broader addiction services.

Qbet Casino is strictly for players aged 18 and over. Age is verified as part of the mandatory KYC process, which requires a valid government-issued identity document before any withdrawal can be processed. Players who cannot verify their age will have their account restricted until verification is completed satisfactorily.

If you share a device with younger members of your household, we recommend always logging out of your account after each session and using a strong, unique password that is not stored in the browser. For additional protection on shared devices, parental control software can be used to block access to gambling websites entirely. Well-known solutions include Gamblock, Net Nanny and Betfilter, all of which are compatible with the major desktop and mobile operating systems.